سياسة الاتستبدال والاسترجاع

The replacement policy The consumer has the right to replace the product within seven days following the date of receiving the product. Replacement is not allowed after the seven days have passed. It is a condition for replacement that the product is in good condition, unused, with all its accessories and original packaging. The store has the right to inspect the product before replacement to ensure its safety. The consumer bears the shipping cost if they wish to replace. In international replacement, the consumer bears the full shipping and delivery costs to the shipping company. In case of a manufacturing defect or an error in the order, the consumer is compensated, and the store bears the shipping costs. Replacement is not allowed in the following cases: Defects resulting from misuse by the consumer. The return policy The product can be returned within seven days following the date of purchase (as proven by the invoice). Returns are not allowed after the seven days have passed. It is a condition for return that the product is in good condition, unused, with all its accessories and original packaging. The store has the right to inspect the product before accepting the return. The consumer bears the costs associated with the return process. In international returns, the consumer bears the full shipping and delivery costs to the shipping company. Note: All medical products are non-returnable and non-exchangeable to preserve your safety, in accordance with applicable regulations and to ensure that no medical product is re-traded after leaving the store. In case of a manufacturing defect or an error in the order, the consumer is compensated, and the store bears the shipping costs. Returns are not allowed in the following cases: Defects resulting from misuse by the consumer.